Ompliify
Website Review — Where You're Losing Patients

Lamas Surgical Associates

http://lamassurgical.com/ · 29 July 2026 · Prepared by Ompliify
38out of 100

Website Health Score

Three credentialed surgeons, but the website fails to give patients a reason to choose them over any other general surgery practice.

Lamas Surgical Associates has genuine clinical depth — three experienced general and vascular surgeons, an emphasis on minimally invasive techniques, and a 35-year veteran in Dr. Jose Lamas. But the website does not translate that experience into patient confidence. There are no patient reviews, no insurance information, no online booking, and no procedure-level detail that would help a patient referred for hernia repair or gallbladder removal understand what to expect. The site has the skeleton of something useful but needs significant content to become a real conversion tool.

What you're already doing right

Three physicians on staff with named credentials: Dr. Jose R. Lamas (35+ years, ACS fellow), Dr. Jorge Caridad Barros, and Dr. Raul Mederos Jr. (robotic surgery)
Minimally invasive surgical approach prominently communicated — a real patient-facing benefit
Structured navigation with Services and Our Team sections
Contact information is complete: phone, email, and physical address all present
University of Michigan medical training and American College of Surgeons fellowship cited for the lead surgeon

Where you're losing patients

Each item below is a place where an interested patient hesitates, gets confused, or leaves for a competitor.

1

No patient reviews or testimonials anywhere on the site

high leak
What's happening

The site claims 'thousands of satisfied patients' but shows no reviews, star ratings, or patient testimonials to support that claim. No Google review widget, no quotes, no video testimonials.

What it's costing you

A patient referred for hernia surgery or gallbladder removal will search for reviews before agreeing to surgery. Finding 'thousands of patients' as an unsupported claim — while a competitor shows 4.8 stars from 150 Google reviews — pushes the patient toward the competitor.

The fix

Add a Google review widget to the homepage, display 5–8 patient testimonial quotes in a rotating section, and include a direct link to the Google Business Profile so visitors can read more.

2

No insurance information — patients can't confirm coverage before calling

high leak
What's happening

There is no list of accepted insurance carriers anywhere on the website. Surgery patients are particularly sensitive to insurance, as out-of-network costs can be significant.

What it's costing you

Most patients — especially surgical patients who know a procedure is coming — check insurance acceptance online before booking. If they can't find this on the site, many won't call to ask; they'll book with a practice that publishes it.

The fix

Add an Insurance page listing all accepted carriers and instructions for patients to verify their specific plan coverage. Include a phone number specifically for insurance and billing questions.

3

No online appointment booking or request form

high leak
What's happening

The only way to schedule with this practice is to call (305-698-0112) or email. There is no online scheduler, booking widget, or appointment request form visible on the site.

What it's costing you

Working patients researching surgeons often do so outside business hours and prefer to initiate contact digitally. Without online booking, the practice loses patients who are ready to act but unwilling to call at 9 PM.

The fix

Add a simple online appointment request form (name, phone, email, procedure of interest, preferred date/time) or integrate a scheduling tool like Zocdoc or Calendly.

4

Procedure pages lack clinical detail patients need to feel informed

medium leak
What's happening

The services listed — hernia repair, gallbladder removal, thyroid surgery, colon surgery — appear without procedure-level pages explaining the technique, recovery time, what to expect before and after, or why minimally invasive approaches matter for that specific procedure.

What it's costing you

Surgical patients are making a high-stakes decision. A competing practice that explains 'laparoscopic hernia repair: 45-minute procedure, back to desk work in 5–7 days' wins the patient who is anxious and researching. Generic service lists do not convert.

The fix

Build an individual page for each major procedure covering: what it is, why it's done, the minimally invasive advantage, typical recovery, and what to expect at the Lamas Surgical consultation.

5

Office hours are not listed anywhere on the site

medium leak
What's happening

The website lists a phone number and address but no clinic hours. Patients cannot tell when they can call to reach someone or when to show up for a visit.

What it's costing you

Missing hours create friction — a patient unsure of when to call may not call at all. This is also a signal to Google that the business information is incomplete, which can suppress local search rankings.

The fix

Add clinic hours to the Contact page, the footer, and the Google Business Profile. If the practice accepts calls outside those hours via voicemail, say so explicitly.

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